Terms and Conditions

Última actualización: [07/06/2025]


Bienvenido/a a AstroGlowmk

Tech Gadgets

Al acceder y utilizar nuestro sitio web, aceptas los siguientes términos y condiciones.

Por favor, léelos detenidamente antes de realizar tu compra.



Understanding Terms and Conditions



AstroGlowmk es una tienda en línea especializada en productos de iluminación decorativa.

Nos reservamos el derecho de modificar o actualizar estos términos en cualquier momento sin previo aviso.

Al realizar una compra, aceptas automáticamente los términos vigentes en ese momento.



2. Precios y pagos



  • Todos los precios están expresados en USD (dólares estadounidenses), salvo que se indique lo contrario.
  • Aceptamos pagos mediante tarjetas de crédito, débito y plataformas seguras como PayPal.
  • El pago debe completarse antes del procesamiento del pedido.




3. Envíos



  • Ofrecemos envíos a varios países. Los tiempos de entrega pueden variar según tu ubicación (estimado: 7 a 15 días hábiles).
  • El procesamiento de pedidos se realiza en un plazo de 1 a 3 días hábiles.
  • Recibirás un número de seguimiento una vez despachado tu pedido.






🔄 Política de Devolución y Reembolsos



En AstroGlowmk, tu satisfacción es nuestra prioridad.

Si tu compra no cumple con tus expectativas, puedes solicitar una devolución bajo las siguientes condiciones:



1. Plazo de devoluciónPuedes solicitar una devolución dentro de los 15 días naturales posteriores a la recepción del producto.



2. Condiciones para aceptar una devolución



  • El producto debe estar sin uso, en perfectas condiciones y con su embalaje original completo.
  • Solo aceptamos devoluciones si el producto presenta fallas, no funciona correctamente o se recibió dañado.
  • El cliente debe proporcionar una prueba de compra y fotos del producto si es necesario.




3. Excepciones



No se aceptarán devoluciones si:


  • El producto ha sido utilizado o manipulado.
  • El embalaje original está dañado o incompleto.
  • Ha pasado el plazo de 15 días desde la entrega.




4. Gastos de envío en devoluciones



  • El cliente asume los costos de envío de la devolución, salvo error por parte de AstroGlowmk (producto defectuoso o equivocado).
  • No somos responsables de pérdidas durante el envío de devolución.
  • Se recomienda usar un método con seguimiento.




5. Reembolsos



  • Una vez aprobado el retorno y revisado el producto, el reembolso será procesado a tu método original de pago en un plazo de 5 a 10 días hábiles.
  • No se realizan reembolsos parciales por productos con daños por mal uso.






📩 Contacto



Para cualquier duda o solicitud de devolución, contáctanos en:

soporte@astroglowmk.com


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📄 Terms and Conditions



Last updated: [06/07/2025]


Welcome to AstroGlowmk.

By accessing and using our website, you agree to the following terms and conditions. Please read them carefully before making a purchase.



1. General Information



AstroGlowmk is an online store specializing in decorative lighting products.

We reserve the right to update or change these terms at any time without prior notice. By placing an order, you agree to the terms and conditions in effect at that time.



2. Pricing and Payment



  • All prices are listed in USD unless stated otherwise.
  • We accept secure payments via credit/debit cards and PayPal.
  • Orders are only processed once full payment is received.




3. Shipping



  • We ship internationally. Delivery times may vary depending on your location (estimated 7–15 business days).
  • Orders are processed within 1–3 business days.
  • A tracking number will be provided once your order is shipped.






🔄 Return and Refund Policy



Your satisfaction is our priority at AstroGlowmk.

 If you’re not completely happy with your purchase, you may request a return under the following conditions:



1. Return Period



You may request a return within 15 calendar days of receiving your product.



2. Conditions for Returns



  • The product must be unused, in perfect condition, and returned in its original packaging.
  • We only accept returns for faulty, non-functional, or damaged items.
  • Proof of purchase and photos of the product may be required.




3. Exceptions



We will not accept returns if:


  • The product has been used or tampered with.
  • The original packaging is missing or damaged.
  • More than 15 days have passed since delivery.




4. Return Shipping



  • Return shipping costs are the customer’s responsibility, unless the item is defective or incorrect.
  • We are not liable for return shipments lost in transit. We recommend using a trackable and insured method.




5. Refunds



  • Once the returned item is inspected and approved, a refund will be issued to your original payment method within 5 to 10 business days.
  • We do not issue partial refunds for products damaged by misuse.






📩 Contact Us


For questions or to start a return, contact us at:

support@astroglowmk.com






What are Terms and Conditions?

Terms and conditions are essential legal agreements that outline the rules and guidelines for using a service or product. When individuals or businesses engage with companies, they agree to these terms, which may include payment details, user responsibilities, and limitations of liability. Understanding these agreements is crucial because they govern the rights and obligations of both parties involved, providing a framework for what to expect during the interaction.

Importance of Reading Terms and Conditions

Reading terms and conditions is important for consumers to understand their rights when using a service. However, many users skip these agreements without realizing that they contain important details, such as cancellation policies and data protection measures. Therefore, taking the time to read these documents can help users avoid misunderstandings and provide them with crucial information on how to use the service safely and responsibly.

Common Clauses Found in Terms and Conditions

Terms and conditions often include several common clauses that outline important aspects of the agreement. These include liability disclaimers, intellectual property rights, and dispute resolution procedures. Understanding these clauses helps individuals recognize their legal rights and responsibilities when entering into a contract. By being aware of these elements, users can make informed decisions and protect themselves against potential issues that may arise during their engagement with a service or product.